Frequently Asked Questions

Thinking about leasing a car or van?

Here you can find answers to the most frequently asked questions about vehicle leasing.

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This depends on the type of contract taken but usually you can either hand the car back, extend the contract or purchase the vehicle from the finance company (dependent upon the funder).

We offer free UK mainland delivery to home or work. Collection depends on the type of contract taken. For contract hire or personal contract hire and contract purchase or personal contract purchase the finance company will collect the vehicle at the end of the contract unless you are purchasing the vehicle.

All vehicles include at least 12 months breakdown cover from the manufacturer although most manufacturers now offer 3 years cover fee of charge. Within the car or van book pack there will be an emergency number to contact day or night.

You can end your car lease contract at any time by applying for an early termination.

As contract hire/leasing agreements are not designed to be cancelled or terminated early, you will likely incur significant charges. Therefore it is advised that you think very carefully before cancelling the agreement and find out precisely what these total costs would be.

If you decide to go ahead and end your contract early you will need to arrange the return of the vehicle to the funder at your own cost.

Every contract hire/leasing agreement will include a pre-agreed annual mileage allowance. If you go over this amount you will be subject to excess mileage charges.

Excess mileage charges are the fees you pay to the finance provider if you exceed your pre-agreed mileage allowance. The more you exceed your pre-agreed mileage, the more it will cost you in excess mileage charges.

The finance provider will calculate the excess mileage charge at a pence per mile.

The registered keeper of a vehicle is the person or company who appears on the logbook issued by the DVLA. In the case of a lease vehicle, this will be the Finance Company and not the driver.

When you lease a vehicle, you’re essentially renting it on a long-term basis and will not become the owner of the vehicle at the end of the agreement.

As part of your agreement, it is vital that you service your vehicle at regular intervals as advised by the manufacturer.

If you have opted for a maintenance package, all servicing, any mechanical and electrical repairs, plus any necessary labour costs will be included in your monthly rental. You will need to contact the finance company to arrange the service.

If you have not opted for the maintained option, you will be responsible for all maintenance and servicing costs for the vehicle throughout the duration of your contract. You will need to arrange for the vehicle to be serviced at the appropriate intervals and you are advised to go to the main dealer in order to have your vehicle serviced.

If your leased vehicle is stolen, you should contact the police right away and file a police report. Once the report is filed, contact your insurance company and the finance company to inform them of the theft.

If your lease car isn’t recovered within 30 days, or is written off, your insurance company will contact your finance provider to arrange a payout. This will cover some or all of the cost of the vehicle. If the insurance company does not pay out the full value of the vehicle, you’ll be legally required to pay the shortfall (any outstanding finance).

Please be aware that the finance company will continue to charge you the usual monthly rental fee until the issue is deemed resolved

Yes, whether you chose a business or personal leasing agreement, your road tax will be covered in the monthly rentals.

If your business is VAT registered and you can prove that the vehicle is being used solely for business use, you can reclaim 100% of the VAT.

If the vehicle is used for both business and personal use, you can claim 50% of the VAT.